You can sign up with your e-mail, name and phone number. However, you won’t be able to upload products until you are a verified Malaky Vendor.

To get verified, you’ll need to provide your ID, NIF, and STAT business registration documents.

We provide a step-by-step store profile completion guide in your dashboard to help you through the setup.

Yes, we charge a percentage commission on sale. Please check our Supplier Plans for details.

Suppliers can add their own products directly via their dashboard. They can also assign existing products to their Store.

Yes, you can create variable products such as by weight, liter, size and color.

Yes, we allow bulk uploads through CSV import.

Yes, you can copy existing products, add your own stock, and start selling them within your delivery radius.

You’ll receive a notification in your dashboard and an email once an order has been paid and is ready to be processed and shipped.

Suppliers can:

• Assign which driver is handling the delivery (driver ID).

• Add their own drivers.

• Update the order to “shipped.”

By default, we calculate shipping based on distance. However, suppliers can adjust shipping costs – increase or decrease – to fit their policy.

Suppliers are paid out every 10 days via Mobile Money, cash, or bank transfer.

Yes, your dashboard includes basic analytics: items sold, commissions paid, and other performance stats.

Customers can:

• Send an inquiry about a product directly from the marketplace.

• Open a support request for their order.

Please report any issue in our 🛟 Support Center.

Yes, suppliers must follow our Supplier Agreement. Please review it carefully before signing up.

Suppliers cannot request refunds themselves. However, customers can request a refund directly with the supplier. Refund policies are detailed in the Supplier Agreement.

All payments go through the Malaky platform to ensure safety and trust. Suppliers are then paid out every 10 days.